Example Kind of Phrase in Complain Letter

Han’s Fashion Store

Jln. Majapahit 156

Mojokerto 5676

May, 13rd 2015

Attn : Mrs. Elli Sugigi

Marketing Manager

Sophie Martine Ltd

Jln. Anggrek 10

Jakarta

Dear Mrs. Elli,

Re. Order No 571

I am waiting to inform you that the goods we ordered from your company have not been supplied correctly.

On 22^nd April 2014 we placed an order with your firm for 120 pieces pink and gold pashmina veil. (Adjective Phrase). The  consignment  arrived yesterday but contained only 60 pieces.

This error put out firm in a difficult position, as we had to make some emergency purchase to fulfill our commitments to all our customers. This cause us considerable inconvenience.

I am writing to ask you to please make up the shortfall immediately ( Adverbial Phrase) and to ensure that errors do not happen again. Otherwise, we may have to look elsewhere for our supplied.

I look forward to hearing from you by return. (Gerund Phrase)

Your Sincerely,

Kim Woo Bin

Purchasing Officer